Luoyang: appliances, "lifetime maintenance" is a "beautiful lie" - appliance repair, home appliances

In the increasingly fierce market competition, some
Home Appliances
Manufacturers play "life-long
Service
"Signs to attract consumers come to buy. However, many consumers have encountered this problem: the purchased product discontinued,
Fitting
No place to seek, "lifetime warranty" has become "beautiful lie."

Lawyers remind consumers, home appliance product replacement fast, that consumers refrain from gullible merchant "Lifetime Maintenance" commitment.

Discontinued products, and maintenance difficult "for life"
Mr. Zhang
public in 2005 bought a toaster, business was committed to lifelong maintenance products. A few days ago, Mr. Zhang found that oven the heating wire is broken, does not work. But the sale
Service
Officers told Mr. Zhang, he used the product two years ago has been discontinued, can not find the parts.

Similar Zhang suffered more than one consumer. Spirit Song 2003, the public bought over 29 inches
TV
Has suddenly can not display the image, when he asked manufacturers to repair, he was informed of the types of color TV have already ceased production, "money can not buy the right parts."

"When buying businesses that can last a lifetime maintenance, is now saying no accessories, too dishonesty." Song Ling said, the TV's use of time is very long, since businesses can not provide maintenance services for life, not the casual to the commitment .

Commitment, only to promote

"Long life, home appliances, business only by constantly introducing new products to attract consumers to redeem the new appliances." Appliances
Sell
Mr. Wu said business to color TV industry, for example, currently on the market, or almost all LCD TV
Plasma TV
Once every household in the use of CRT TVs have been difficult to find trace. "If we continue to provide components for such products, manufacturers will have a large inventory pressure." He said.

Mr. Wu also told reporters that the increasingly fierce market competition, businesses in order to attract consumers to buy their products, could use every means to promise "lifetime maintenance" is one of the means, "Of course, casual commitment will only harm their own business interests?? consumers Once taken the bait, they will not buy this brand of products. "

Choice brand is more reliable

Lawyer said Zhang Chi, business commitment, if not to provide consumers with appropriate services, constitutes breach of contract, then the consumer the right to ask merchants bear the liability.

Zhang Zhi also advised consumers not to play gullible home appliances business, "life maintenance" argument. Under normal circumstances, household electrical appliances will only have 1 year to 3 years, ranging from the "three guarantees"
Warranty
. Consumers should carefully read the purchase of home appliances products, service commitments, and try to select the big brands, choose to buy from reputable merchants.



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